Help / Member Support

FAQ

How do I access my program or purchases?

Any of your purchases should be unlocked within the “programs” page. If for any reason your purchase is not unlocked please contact me through the form below and I will take care of it in less than 48 hours.

Is there anyway to download the videos?

The videos are directly hosted through the Steel Mace Warrior website and are not downloadable but you do have lifetime access to the videos through your program page. Please keep in mind that your program PDF and Meal Plan PDF are available for download and print at anytime.

Can I use your program with my friends or at a gym?

Yes! You can use my programs to share with your friends and if you are a coach feel free to utilize it along your current programming. The only things you are not able to do with my programs or digital products is to alter,modify, re-create or claim my programs as your own. All work is copyrighted.

How do I contact the Coach?

If your are interested in contacting me directly I do have online training available where we can discuss your fitness and nutrition goals one-on-one.

If you are looking to ask me about general questions regarding your program please take advantage of the private facebook group where we can chat. This is also a great place to interact with other members that purchased the program you joined!

How do I get a refund?

If you are not satisfied within 7 days – I will give you a complete refund. In order to get your refund please use the form and select “redund request” and include all the necessary details. Refunds can take up to 7-10 days to return into your bank account from Paypal.

Where can I send a Review or Feedback?

I really appreciate you thinking about leaving a review or feedback to my programs and digital products. If you would like to leave a review or feedback please select “review/feedback” and send it via the form below.

Where do I send my before and after?

Please visit the before and after page to privately submit your photo(s). Once they are recieved your will be sent back a 10% off code for your next Steel Mace Warrior program or digital product.

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Disclaimer & Privacy Policy. © 2019 STEEL MACE WARRIOR | All Rights Reserved. This website uses Cookies. All of the materials on this website are unique, copyrighted and are exclusive to steelmacewarrior.com / Steel Mace Warrior / Victoria Islas. Contact Support Here.

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