Store FAQ

APPAREL FAQ

Do you accept exchanges or refunds?

There are no exchanges at this time but I will gladly refund your cost, all I require is for you to return the product. Please email me at victoria@steelmacewarrior.com for refunds. Give me 1-3 days to respond.

How long does it take to receive a refund?

Once the product is returned the refund will begin. Paypal and your bank will take it on from there. This can take anywhere between 1 – 10 days. In some cases,less than 24 hours.

How do i contact you about a product question i may have?

Feel free to email me directly at victoria@steelmacewarrior.com.

What payments do you accept?

Debit, Credit and Paypal.

How do i cancel my order?

Unfortunately, orders cannot be canceled once transaction has been placed.

Is your website secure?

Yes! You are secure. This website is secured & scanned by McAfee SECURE on a daily basis. Payments are redirected to Paypal.com for a secure checkout.

 

DIGITAL PRODUCTS FAQ

Can I get a refund for my digital order?

Once the digital product has been delivered to you no refunds are available and all sales are final.

I never recieved my order!

No problem, I can manually send it to your email. Most likely there is a bug. Please send me an email at victoria@steelmacewarrior.com to get started.

 

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Steel Mace Trainer, Personal Trainer & Nutrition Coach in Yuma, Arizona 85364

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