Store FAQ

 APPAREL FAQ

Do you accept exchanges or refunds?

Yes, please contact the store about order related issues at orders@steelmacewarrior.com. Please allow 1-3 for a response.

Do you accept exchanges or refunds?

Yes, please contact the store about order related issues at orders@steelmacewarrior.com. Please allow 1-3 for a response.

How long does it take to receive a refund?

Once the product is returned the refund will start. Paypal and your bank will take it on from there. This can take up to 10 days.

How do i contact you about a product question i may have?

Contact by emailing orders@steelmacewarrior.com. Please allow at 1-3 days for a response.

What payments do you accept?

All major credit or debit cards via Paypal.

How do i cancel my order?

Unfortunately, orders cannot be canceled once placed.

Is your website secure?

Yes! You are secure. This website is secured & scanned by McAfee SECURE on a daily basis. Payments are redirected to Paypal.com for a secure checkout.

 

Recommended Products FAQ

What are recommended products? 

Through out my website, including my own store, I will recommended products that I think you might like as well! These are my personal favorites and I am usually an affiliate or ambassador of the products recommended. I cannot help you for any transactions taken place outside of my website (redirected) since those products are not directly being sold on my website.

Do you handle orders that redirect to another site? 

No, If you clicked on one of my recommended items you are going to need to contact them directly through the website you ordered. Great news is that all of the products I am an ambassador of have great customer service! I wouldn’t be part of the team if I didn’t believe that. 

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